diff --git a/training_data/catbot-en.yml b/training_data/catbot-en.yml index b2fc01ca71ee5b6bccfd13fa224b648b41ca0a02..b075220cf78e89ce4d0dfe9f2ee78d3ef1a73e23 100644 --- a/training_data/catbot-en.yml +++ b/training_data/catbot-en.yml @@ -237,7 +237,7 @@ interactions: answer: - Sorry, I couldn't understand what you said, please choose one of the installations topics, or `return` to the main topics - I don't understand, please choose one of the installation topics, or `get back` to the main topics - event: respond + event: error type: random #Support Plans @@ -314,14 +314,6 @@ interactions: event: respond type: block - - name: support-error - level: support - answer: - - sorry, I don't understand, are we still talking about support? - - if no, please let me know if you wanna `go back` to the main topics. - event: respond - type: block - - name: support-return level: support expect: @@ -337,6 +329,14 @@ interactions: event: respond type: block + - name: support-error + level: support + answer: + - sorry, I don't understand, are we still talking about support? + - if no, please let me know if you wanna `go back` to the main topics. + event: error + type: block + # Product Features - name: product-intro @@ -542,62 +542,381 @@ interactions: answer: - sorry, I don't understand, are we still talking about the product? - if no, please let me know if you wanna `go back` to the main topics. + event: error + type: block + +# Cloud Services + + - name: cloud-intro + level: cloud + expect: + - Cloud Services + - host in the cloud + - rocketchat cloud + - hosting + answer: + - "About our Cloud Services, I can guide you trough these subjects:" + - | + - Pricing + - User Limits + - Avaiable Resources + - Exporting your data + - Reporting bugs and Support + next: + interactions: + - cloud-pricing + - cloud-limits + - cloud-export + - cloud-support + - cloud-return + trust: .9 + error: + - cloud-error + event: respond + type: block + + - name: cloud-pricing + level: cloud + expect: + - pricing + - how much it costs + - cloud prices + answer: + - "About the prices, we have 3 tiers in our cloud:" + - | + - Small ($50/m) + - Medium ($200/m) + - Large ($500/m) + - please checkout the details at https://rocket.chat/cloud + event: respond + type: block + + - name: cloud-limits + level: cloud + expect: + - User limits + - mesage limits + - cloud limits + - cloud resources + answer: + - Our cloud instances has different limits regarding registered users and storage consuming. + - We can setup instances to be able to register even 50k users, but if yoou wanna dive into the details, + - I suggest you take a look in https://rocket.chat/cloud + event: respond + type: block + + - name: cloud-export + level: cloud + expect: + - Exporting your data + - export users mesages + - download database + - export database + answer: + - In the cloud hosted intances you can have your data backup exported, + - you just need to ask for it by sending an e-mail to cloud@rocket.chat. + - We hope to be able to provide this as an auto service very soon. + event: respond + type: block + + - name: cloud-support + level: cloud + expect: + - Reporting bugs and Support + - report Errors + - found an Error + - need help support + answer: + - If you found a bug, please be kind to report it in https://github.com/RocketChat/Rocket.Chat/issues + - but if you need some assistance and support, please send us an e-mail to cloud@rocket.chat. + - "if you prefer you can ask for community help in #support channel" + event: respond + type: block + + - name: cloud-return + level: cloud + expect: + - go back + - get back + - that is not what I am looking for + - return + - reset + - it's not that + answer: + - ok, let's get back on the main topics. + context: clear + event: respond + type: block + + - name: cloud-error + level: cloud + answer: + - sorry, I don't understand, are we still talking about the product? + - if no, please let me know if you wanna `go back` to the main topics. + event: error + type: block + + +# Development and White Labeling + + - name: development-intro + level: development + expect: + - Development and White Labeling + - hire Services + - pay for new features + - customize with my logo + answer: + - | + About our services of white labeling and developing, wich of the subjects bellow can I help you with? + - Develop new Features + - Integrations with Rocket.Chat + - Customize the Web Interface + - Customize the App + - SDK for mobile apps + next: + interactions: + - development-features + - development-integrations + - development-custom-web + - development-custom-app + - development-sdk + - development-return + trust: .9 + error: + - development-error + event: respond + type: block + + - name: development-features + level: development + expect: + - Develop new Features + - hire developers + - pay for features + - how much it costs a developer hour + answer: + - | + You can hire development hours from Rocket.Chat engineers to develop new features, + or just to offer technical consultting in your own project. + To get a quote please send an e-mail to sales@rocket.chat + event: respond + type: block + + - name: development-integrations + level: development + expect: + - Integrations with Rocket.Chat + - incoming webhook + - outgoing webhook + - create an integration + answer: + - | + We offeer a few ways to integrate Rocket.Chat with your favourite platforms + basically we can integrate with anything that has a webhook or an API + Check out our Webhooks, REST API and Realtime-API docs at + - https://rocket.chat/docs/administrator-guides/integrations/ + - https://rocket.chat/docs/developer-guides/ event: respond type: block -# # Cloud Services -# -# - name: -# level: -# expect: -# - -# answer: -# - -# next: -# interactions: -# - -# trust: .9 -# error: -# - -# event: respond -# type: block -# -# -# # Development and White Labeling -# -# - name: -# level: -# expect: -# - -# answer: -# - -# next: -# interactions: -# - -# trust: .9 -# error: -# - -# event: respond -# type: block -# -# -# # Partnership -# -# - name: -# level: -# expect: -# - -# answer: -# - -# next: -# interactions: -# - -# trust: .9 -# error: -# - -# event: respond -# type: block -# + - name: development-custom-web + level: development + expect: + - Customize the Web Interface + - change logo + - change colors + - custom css + - apply my visual indetity + - change web interface appearence + - change web theme + answer: + - | + You can change web interface logo and color schemes by configuring + settings in Administration > Assets, for changing logo files, + and in Administration > Layout, to change color schemes and CSS + event: respond + type: block + + - name: development-custom-app + level: development + expect: + - Customize the App + - create new app interface + - change app icon + - change app colors + answer: + - | + You know, the Rocket.Chat apps are also open source, you can customize it's icons and colors, + but you will need to recompile and publish the apps with different names. + Checkout the github repositories: + - https://github.com/RocketChat/Rocket.Chat.iOS + - https://github.com/RocketChat/Rocket.Chat.Android + event: respond + type: block + + - name: development-sdk + level: development + expect: + - SDK for mobile apps + - software development kit + - tools for mobile Apps + - mobile development + answer: + - | + If you're interested in integrating your app with Rocket.Chat, you should take a look at the + Software Development Kits that we provide, like these: + - https://github.com/RocketChat/Rocket.Chat.Java.SDK + - https://github.com/RocketChat/Rocket.Chat.Android.SDK + - https://github.com/RocketChat/Rocket.Chat.iOS.SDK + - https://github.com/RocketChat/Rocket.Chat.Kotlin.SDK + event: respond + type: block + + - name: development-return + level: development + expect: + - go back + - get back + - that is not what I am looking for + - return + - reset + - it's not that + answer: + - ok, let's get back on the main topics. + context: clear + event: respond + type: block + + - name: development-error + level: development + answer: + - sorry, I don't understand, are we still talking about development and white labeling? + - if no, please let me know if you wanna `go back` to the main topics. + event: error + type: block + +# Partnership + + - name: partnership-intro + level: partnership + expect: + - Partnership + answer: + - | + We can develop all kinds of partnership, and we love to do so. If you're interested I can help you with the following: + - Sponsorship + - Non-profit Projects + - Big Challenges + - Cutting Edge Technologies + - Become a Sales Representative + next: + interactions: + - partnership-sponsor + - partnership-nonprofit + - partnership-challenge + - partnership-cutting-edge + - partnership-sales + - partnership-return + trust: .9 + error: + - partnership-error + event: respond + type: block + + - name: partnership-sponsor + level: partnership + expect: + - Sponsorship + answer: + - | + About Sponsorships, if you're interested in having Rocket.Chat as a sponsor of a project or an event, + please come in touch by e-mail trough sales@rocket.chat, + we love to participate in OpenSource initiatives. + event: respond + type: block + + - name: partnership-nonprofit + level: partnership + expect: + - Non-profit Projects + - non profit initiative + - non profit organizations + answer: + - | + If you are part of a non-profit initiative and want some help with your communication, + please send us an e-mail in contact@rocket.chat telling more about your goals + so we can start changing some ideas on how to make the world a better place. + event: respond + type: block + + - name: partnership-challenge + level: partnership + expect: + - Big Challenges + - have a big challenge + - need a partner + - can you do This + answer: + - | + Rocket.Chat is very well tested platform, showing great performance in all kinds of scenarios + but still from time to time we face our selves with new challenges! And that's offtenly fun =) + If you have big communication challenge to face and think that we can help you with it, + please send us an e-mail to contact@rocket.chat, or come to the #support channel =) + event: respond + type: block + + - name: partnership-cutting-edge + level: partnership + expect: + - Cutting Edge Technologies + - new technology + - science and technology Development + answer: + - | + We love to develop new technologies, pushing science foward and helping human kind to develop it self + is one of the things that make us get out of bed every day. + If you need a partner to help with the development of some kind of cutting-edge tecnology, + please send us an e-mail to contact@rocket.chat, or come to the #support channel =) + event: respond + type: block + + - name: partnership-sales + level: partnership + expect: + - Become a Sales Representative + - region sales representative + - services and support representative + answer: + - | + Rocket.Chat acts on the five continnents with the help of regional representatives, + If you're interested in becoming one of our sales representatives, + please send us an e-mail to sales@rocket.chat, or create a channel in https://open.rocket.chat and invite our team. + event: respond + type: block + + - name: partnership-return + level: partnership + expect: + - go back + - get back + - that is not what I am looking for + - return + - reset + - it's not that + answer: + - ok, let's get back on the main topics. + context: clear + event: respond + type: block + + - name: partnership-error + level: partnership + answer: + - sorry, I don't understand, are we still talking about partnership? + - if no, please let me know if you wanna `go back` to the main topics. + event: error + type: block # chit-chat - name: cc-yoda-quote